Frequently Asked Questions (FAQ)

Yes! We offer custom orders for events, gifts, and special occasions. You can place your request through our website or contact us directly via WhatsApp or Instagram.

We recommend placing orders at least 2–3 days in advance. For larger or custom orders, 2-3 weeks/ additional time may be required.

Yes, we offer delivery for select orders. We also utilize services like Knutsford Express and Tara Courier Services where necessary.

We are based in Kingston, Jamaica, 6 Cedar Valley Road Kingston 6. and operate primarily through online orders, pop-ups, and scheduled pickups/deliveries. 

Many of our products are vegan-friendly since they are egg-free and dairy-free. However, we recommend confirming specific items with us to ensure they meet your dietary requirements

Our products are egg-free and dairy-free, and we clearly label ingredients. However, they are prepared in a kitchen where other allergens may be present, so we advise customers with severe allergies to contact us before ordering.

NO WE DON'T. We focus on freshness and quality, and our products are made in small batches without heavy reliance on preservatives.

For best quality:

• Store in a cool, dry place
• Refrigerate if keeping for extended periods
• Consume within the recommended timeframe provided

Same-day orders may be available depending on stock and schedule, but are not guaranteed. It’s best to order in advance to avoid disappointment.

We accept bank transfers, card payments in-person/online and other approved payment methods. Details are provided at checkout or upon order confirmation. 

Due to the nature of our products, all sales are final. However, if there is an issue with your order, please contact us and we will work to resolve it promptly.

Yes! We offer a variety of flavors, each identified by our signature color-coded labels for easy recognition.

Our mission is to create delicious, high-quality treats that are egg-free, dairy-free, and low-sugar, making indulgence more inclusive and enjoyable for a wider range of customers.

Our vision is to grow into a trusted and recognizable brand known for innovative and guilt-free treats, while maintaining consistency, quality, and strong food safety standards.

We follow structured production and quality control processes, including:

• Batch tracking and ingredient traceability

• Approved labeling standards

• Sanitation and hygiene protocols

• Controlled production practices

Our goal is to ensure that every product meets both quality expectations and food safety standards local and internationaly.